Terms & Conditions

Before sign you up to GrayGrids & download our products make sure you read, understood and agreed all of our terms. By using GrayGrid’s  products, you’ve accepted the terms of use given below.

Privacy Policy:

All of our registered users informations ( Name, Email, Phone Number & Address ) are secure to us. We are committed to take caring of information and we are promised to our customers that we are never going to share their information with anyone.

 

Product Download:

All of our free products are available for download anytime only from our site. For premium products, user will get an account on our site if they complete the checkout process. Once checkout process complete, Purchased products can be download from Purchase history page. To see the Purchase history page, users must login to our site. Update version of products are also downloadable from Purchase history page.

 

Payment Processing :

We accept credit cards using Stripe and PayPal payments are managed by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

 

Support :

If anyone have any problem with our products are welcome to our support forum to ask for help. We try to answer the questions as first as possible. Be specific and tell as much details as you can. Add screenshots and site URL to your site. And if you want to share your site login address make sure you open a private support post.