All Premium Items (Templates & Themes) are covered by basic support. Every single author is responsible to provide basic support to his/her customers who purchased item. So, If you having any issues with your purchased item and need any help.
- Installation related help.
- Basic customization related QA.
- Bug fixing.
Here is how you can get support from author:
- Go to template details page of which one you already purchased and having issues.
- Click to Get support button from right sidebar.
- You will be redirected to author store page.
- Now, use author contact form from right sidebar to contact directly with author.