All Premium Items (Templates & Themes) are covered by basic support. Every single author is responsible to provide basic support to his/her customers who purchased item. So, If you having any issues with your purchased item and need any help.

Such as:

  • Installation related help.
  • Basic customization related QA.
  • Bug fixing.

Here is how you can get support from author:

  1. Go to template details page of which one you already purchased and having issues.
  2. Click to Get support button from right sidebar.
  3. You will get a popup contact form to contact with author.
  4. Now, write down your support question and send!, you will get your reply from the author soon.