All Premium Items (Templates & Themes) are covered by basic support. Every single author is responsible to provide basic support to his/her customers who purchased item. So, If you having any issues with your purchased item and need any help.

Such as:

  • Installation related help.
  • Basic customization related QA.
  • Bug fixing.

Here is how you can get support from author:

  1. Go to template details page of which one you already purchased and having issues.
  2. Click to Get support button from right sidebar.
  3. You will be redirected to author store page.
  4. Now, use author contact form from right sidebar to contact directly with author.